The questions we get asked most
Straight answers, including the awkward ones. If yours is not here, ring Mark and ask it.
It comes down to how your shop trades. A busy butchery needs a different cabinet to a farm shop selling cheese and preserves. Tell us the lines, the space and the budget, and we shortlist two or three. We work with nine manufacturers, so we have no reason to push one.
Often, yes. A deep clean, new front panels, shelves, doors and lighting will transform a tired cabinet for a fraction of the cost of new. We will tell you straight when a unit is beyond saving, and why.
A plug-in cabinet has its own refrigeration unit built in and only needs a socket. A remote unit runs off a separate condensing unit, usually with the heat dumped outside, so the shop stays cooler and quieter. Remote costs more to set up because it needs pipework, and it usually lasts longer.
They do, because they stop the cold air spilling out into the shop. The trade-off is that customers have to open a door to reach the shelf. For drinks and dairy that is no problem. For a serve-over deli counter, doors would get in the way, so we would not recommend them.
A well-built cabinet, looked after properly, will give you ten to fifteen years. Cheaper units on a busy shop floor often give half that, which is where the lower purchase price quietly disappears.
We check access before the order goes in, not on the morning of delivery. Cabinets can often be supplied in sections or with removable parts, and we will flag anything that needs a different route, a lift or an out-of-hours delivery.
Usually less than people expect. A like-for-like cabinet goes where the old one stood, so most shops are trading the same day. Bigger jobs and bespoke counters take longer, which is why we plan them around your quiet trading days, or a closed day if that works better.
Scheduled visits to clean the condenser, check temperatures, seals and door furniture, plus call-outs when something fails. How often depends on how hard the cabinet works and how warm or dusty the shop gets. We will recommend an interval that makes sense rather than sell you a plan you do not need.
Yes. Cold rooms and freezer rooms for prep and back-of-house stock, supplied alongside the display cabinets, so one conversation covers the lot.
Still not sure?
Ring 01480 589 948 or send an enquiry with a photo of your shop. You will get an answer, not a sales pitch.